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Last updated: October 31, 2026
This Subscription Policy applies to every order placed on getclairon.com with the subscription option ("Autoship"). It forms part of our Terms of Service. By selecting Autoship and completing checkout, you agree to this policy. Please read it carefully: a subscription is a recurring purchase, not a one-time purchase.
By completing checkout with Autoship, you expressly authorize CLAIRON LLC and its payment processors to charge your payment method the amount shown at checkout, plus applicable taxes and shipping, on each renewal date every four (4) weeks, until you cancel. This authorization stays in effect until you cancel as described in Section 4.
You confirm that you are the authorized holder of the payment method. If your payment method changes or expires, you agree to update it in your account. If a renewal payment fails, we may retry the charge. If it still fails, we may pause or cancel your subscription.
We keep a record of your agreement to these terms, including the date and time of your order, the subscription details shown at checkout, and your order confirmation.
As long as your subscription remains active, the price per delivery of your pack will not increase. This price lock does not cover taxes, duties, or fees imposed by law or by third parties, which are charged as shown at checkout. If you cancel and later subscribe again, the price in effect at that time applies.
If we ever need to change any other term of your subscription (for example, if a product is reformulated or discontinued), we will notify you by email at least fourteen (14) days before your next charge, and you may cancel at no cost before that charge.
You stay in control of your subscription at all times:
Timing: a cancellation made online takes effect immediately for all future charges. To make sure your next delivery is not charged, cancel online before your next billing date, or email us at least two (2) business days before it. A renewal that has already been charged before your cancellation is handled as described in Section 6.
Opening a payment dispute does not cancel your subscription. To stop future charges, cancel as described above.
Your first subscription order is covered by our 100-Day Money-Back Guarantee under the conditions of our Refund Policy, including the limit of one guarantee per customer and per household.
Renewal orders are a continuation of a supply you already chose to keep receiving. They are not covered by the 100-Day Money-Back Guarantee, except as described in Section 6. Damaged, defective, incorrect, and lost renewal orders are always handled under our Refund Policy.
If you were charged for a renewal you did not want, contact us within fourteen (14) days of the renewal charge:
This courtesy refund applies once per customer and per household. Other renewal charges made before you cancelled, or requests received more than fourteen (14) days after the charge, are not refundable, except where required by law or covered by our Refund Policy for damaged, defective, incorrect, or lost items.
If there is any problem with a charge, please contact us first. We reply within two (2) business days, and a refund under this policy is faster than a bank dispute. If you dispute a renewal charge that you authorized under this policy without first contacting us, we will provide your bank or payment provider with the evidence of your agreement (the subscription terms shown at checkout, the date and time of your order, your order confirmation, and delivery tracking). We may also cancel your subscription and decline future orders.
We may pause or cancel a subscription if a product is discontinued or out of stock, if a payment fails, if we suspect fraud or abuse, or if we stop offering Autoship. We will notify you by email, and we will refund any amount charged for an order that we do not ship.
Renewal orders are processed and shipped under our Shipping Policy. Please keep your shipping address up to date in your account before your next billing date. We are not responsible for renewal orders delivered to an outdated address that was not updated before the billing date.
Nothing in this policy limits the mandatory rights you may have under the consumer laws of your place of residence. European Union and United Kingdom: you may withdraw from the subscription contract within fourteen (14) days of receiving your first delivery without giving a reason; hygiene-sealed products that have been opened after delivery may be excluded from this statutory right of withdrawal. Australia, New Zealand, and Canada: nothing in this policy excludes the guarantees and rights that apply under your local consumer laws. United States: where your state's automatic renewal law applies, you may cancel online at any time as described in Section 4.
We may update this policy from time to time. The version shown when you subscribed applies to your subscription. If we make a material change that affects an active subscription, we will notify you by email at least fourteen (14) days before your next charge, and you may cancel at no cost before that charge.
CLAIRON LLC
8206 Louisiana Blvd NE, Ste A #6686
Albuquerque, NM 87113
United States
Email: contact@getclairon.com
Website: getclairon.com